Terms and Condition

Pearl Ceylon Holidays

Terms and Condition | Pearl Ceylon Holidays

Privacy Policy

Pearl Ceylon is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat the information about you that we may receive from this website.

This privacy policy explains how Pearl Ceylon may collect information from you via our website and how that information may be used subsequently. If you have any queries in relation to this privacy policy, please contact holidays@pearlceylon.com.

You are advised to read the following terms and conditions for your own safety.

By using our website, you agree to the terms stated herein. If you do not accept these terms, you should not use our website.

1. Collection of information

In order to ensure we deliver the service that our customers require and provide the best possible product closest to their requirements, we will endeavor to sometimes find out necessary information from you or about you. We do this by asking you, by reading your comments and also looking at areas of our site that are the most popular.

2. Collection of personal information

We will only collect personal information from you (such as name, address, telephone number, email address etc.) which you will provide voluntarily to us either by completing the registration or enquiry forms or by sending emails to us. Please do not submit your personal data to us if you do not wish us to collect it.

3. Collection of Other Information

In addition to asking you to submit personal information, we may collect information about you automatically when you visit the site (as is done by most websites). The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor visitors to our site. A cookie is small text file that is placed on your computer’s hard drive by your web browser when you first visit our site. The cookie allows us to identify your computer and find out details about your last visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet e.g. operating system and platforms, IP address, your browsing patterns and timings of browsing on our website and your geographical location.

4. Use of Collected Information

Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site.

Usually, we use the personal information you provide only to respond to your enquiry or to process your request.

We may obtain, hold, correlate, merge and use your information (including personal information) for the purpose of providing you with our services and ancillary services and for our internal business purposes such as:

  • Inform you of special promotions, and other marketing related activities.
  • Compiling customer reviews and testimonials
  • For market research
  • To prevent offensive or illegal content from being posted or uploaded onto our site.
  • Personalizing your visits to the site which will enable us to better cater to your individual needs and tastes.
  • To enable our vendors and suppliers to conduct statistical analysis or other required functions related to the business.
  • For accounting purposes
  • For internal planning purposes

We may share the personal information you provide with other companies we have hired to provide services for us. These companies – our vendors – are contractually bound to use personal information we share with them only to perform the services we have hired them to provide. We do not share, sell, or lease personal information about you to any third parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances (for example, to protect your account from fraud).

5. Security of Collected Information

In general, you can visit this website without telling us who you are or revealing any information about yourself. We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those Pearl Ceylon associates who need to know the information to respond to your inquiry or request. Associates who misuse personal information are subject to disciplinary action.

6. Access to Collected Information

You may review and update the information that you provide to us through this Web site by contacting us on holidays@pearlceylon.com.